Last updated: June 2025
At 7spin, your privacy matters. This page explains what personal information we collect, how we use it, and what rights you have as a player in the Philippines. We keep things straightforward so you always know where you stand.
We only gather what we genuinely need to run a safe, fair, and enjoyable platform for players across the Philippines.
When you register with 7spin, we collect your name, date of birth, email address, and mobile number. This information is required to create and verify your account, confirm you meet the minimum age requirement, and keep your account secure. We may also ask for a government-issued ID to complete identity verification in line with our regulatory obligations. Your account details are stored securely and are never shared with unrelated third parties. You can update most of your account information at any time by logging in and visiting your profile settings.
To process deposits and withdrawals in Philippine pesos, we collect payment-related information such as your chosen payment method, transaction reference numbers, and deposit or withdrawal amounts. We do not store full card numbers or sensitive banking credentials on our servers — payment processing is handled by trusted, regulated payment providers. Transaction records are retained for the period required by applicable financial regulations in the Philippines. This data helps us investigate any disputes, prevent fraud, and ensure your funds are handled correctly. If you have questions about a specific transaction, our support team can assist you using the records we hold.
We record information about your activity on the platform, including the games you play, bet amounts, session durations, and outcomes. This data is used to ensure fair play, detect unusual patterns that may indicate problem gambling or fraudulent activity, and improve the overall platform experience. Gameplay logs also allow us to resolve any disputes about game results or bonus eligibility. We may use aggregated, anonymised gameplay data for internal analytics and product development — this data cannot be used to identify you personally. Your activity history is accessible to you through your account dashboard at any time.
When you access 7spin through a browser or the mobile app, we automatically collect certain technical information, including your IP address, device type, operating system, browser version, and general location data. This information helps us optimise the platform for your device, detect suspicious login attempts, and maintain the security of your account. We do not use IP addresses to identify your precise physical location beyond what is necessary for regulatory compliance. Technical data is stored for a limited period and is not used for any purpose unrelated to platform security and performance. If you access 7spin from multiple devices, each session is logged separately to help us identify any unauthorised access.
If you contact our support team by email or through the platform's messaging tools, we retain a record of that communication, including your query and our response. These records help us provide consistent support, follow up on unresolved issues, and improve the quality of our customer service. We may also send you service-related communications, such as account verification emails, security alerts, or important updates about changes to our policies. You will not receive unsolicited marketing messages unless you have explicitly opted in to receive them. You can update your communication preferences at any time through your account settings.
7spin uses cookies and similar technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly across sessions. Essential cookies are required for the platform to operate and cannot be disabled. We may also use analytics cookies to understand how players navigate the site, which helps us identify areas for improvement. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect your experience on the platform. We do not use cookies to track your activity on other websites or to serve targeted advertising.
As a player in the Philippines, you have clear rights over your personal data. Here is what you can ask us to do, and how.
You have the right to request a copy of the personal data we hold about you at any time. If any of your information is inaccurate or out of date, you can ask us to correct it — and for most account details, you can update them directly through your profile settings without needing to contact us. You may also request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal or regulatory retention requirements that apply to our operations in the Philippines. Requests for data access, correction, or deletion can be submitted by contacting our support team at the email address listed in the footer of this page. We aim to respond to all data requests within a reasonable timeframe in accordance with applicable data protection law.
You have the right to object to certain types of data processing, including the use of your data for direct marketing purposes — if you opt out, we will stop sending you promotional communications immediately. You may also request that we restrict the processing of your data in certain circumstances, for example while a dispute about its accuracy is being resolved. Where technically feasible, you can request a copy of your personal data in a structured, machine-readable format so that you can transfer it to another service provider. These rights are subject to certain limitations under applicable law, and we will always explain clearly if a request cannot be fulfilled in full. If you believe your data rights have not been respected, you have the right to raise a complaint with the relevant data protection authority in the Philippines.
7spin does not sell your personal data to third parties. We may share your information with trusted service providers who assist us in operating the platform — such as payment processors, identity verification providers, and cloud infrastructure partners — but only to the extent necessary for them to perform their services, and always under strict data protection agreements. We may also disclose your data to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines where we are legally required to do so. In the event that 7spin undergoes a business restructure or acquisition, your data may be transferred to the new entity, and you will be notified of any such change in advance. We will never share your personal data with third parties for their own marketing purposes without your explicit consent.
If you have any concerns about how 7spin handles your personal data, check our FAQ for quick answers or get in touch with our support team directly. We are always happy to help players in the Philippines understand their rights.